WARRANTY & PRODUCT DISCLAIMER – EARTHEN LIVING

Effective Date: 26/03/2026
Website: www.earthenliving.in

1. OVERVIEW

This Warranty & Product Disclaimer outlines the terms applicable to products sold on www.earthenliving.in.

Earthen Living operates as:

• A marketplace platform for third-party brands and artisans
• A seller for its own in-house products

Accordingly, warranty, quality assurance, and liability vary based on the type of product.

2. PRODUCT CATEGORIES

Products available on Earthen Living fall into the following categories:

A. Products Sold by Brands

• Manufactured and supplied by independent third-party brands
• Earthen Living acts as a facilitator/marketplace

B. Products Sold by Artisans / Individuals

• Handmade, handcrafted, or small-batch products
• May have natural variations in color, texture, size, and finish

C. Products Sold by Earthen Living

• Products manufactured, curated, or directly sold by Earthen Living LLP

3. WARRANTY TERMS

A. Third-Party Brand Products

• Warranty (if any) is provided solely by the respective brand/manufacturer
• Earthen Living does not independently provide warranties on such products
• Customers must refer to:
• Product description
• Brand-specific warranty terms

We will assist in facilitating communication with the brand, where possible.

B. Artisan / Handmade Products

• These products are handcrafted and may have:
• Minor imperfections
• Natural variations
• Irregular finishes

Such characteristics:

• Are not defects
• Are part of the product’s authenticity

No standard warranty applies unless explicitly mentioned.

C. Earthen Living Products

For products sold directly by Earthen Living:

• We ensure basic quality checks prior to dispatch
• Limited warranty (if applicable) will be:
• Clearly mentioned on the product page
• Valid only for manufacturing defects

Warranty does not cover:

• Normal wear and tear
• Improper use or storage
• Damage caused after delivery

4. PRODUCT DISCLAIMER

General Disclaimer

• All products are provided on an “as is” and “as available” basis
• We do not guarantee that:
• Products will meet subjective expectations
• Product images will perfectly match actual appearance

Natural & Organic Products Disclaimer

For organic, natural, or consumable products:

• Results may vary from person to person
• No medical or health guarantees are implied
• Products are not intended to diagnose, treat, cure, or prevent any disease

Customers are advised to:

• Check ingredients carefully
• Consult a professional if required

Usage Responsibility

Customers are responsible for:

• Proper usage of products
• Following instructions provided
• Assessing suitability before purchase

5. LIMITATION OF LIABILITY

To the maximum extent permitted under Indian law:

Earthen Living LLP shall not be liable for:

• Indirect, incidental, or consequential damages
• Allergic reactions, misuse, or improper handling
• Claims arising from third-party products

For marketplace products:

• Liability rests with the respective brand or seller

6. CLAIMS & SUPPORT

If you receive a defective or damaged product:

• Notify us within 24 hours of delivery
• Provide supporting images/videos

Contact:
info@earthenliving.in

Claims will be handled in accordance with:

• Return & Refund Policy
• Applicable seller/brand warranty

7. GOVERNING PRINCIPLE

This policy should be read in conjunction with:

• Terms of Service
• Return & Refund Policy
• Shipping Policy

8. CONTACT INFORMATION

For warranty or product-related queries:

Earthen Living LLP
Email: info@earthenliving.in
Location: Bangalore, Karnataka, India