Earthen Living – Seller Frequently Asked Questions

Find quick answers to common questions about selling on the Earthen Living marketplace.

Selling on Earthen Living is simple and structured. You begin by applying for a partnership and completing the approval process by submitting your company, brand, and product details (including organic/natural certifications where applicable).

Once approved, our team prepares your product catalog. Customers discover and purchase your products through the platform. You receive order notifications, fulfill and ship the order, and confirm dispatch. Payments are processed after deducting applicable fees.

You can sell products across the following approved categories:

  • Eco-friendly Apparel
  • Organic & Natural Baby Products
  • Organic & Natural Beauty & Personal Care
  • Organic Food, Beverages & Groceries
  • Eco-friendly Home Décor & Housekeeping
  • Safe Kitchen Tools
  • Non-toxic & Wooden Toys

Note: All categories are restricted and require prior approval before listing.

  • Apply online
  • Complete verification and sign agreement
  • Submit product details
  • Catalog creation by Earthen Living team
  • Go live on the platform

We operate on a performance-based model. Charges apply only when you receive an order. Detailed commercial terms are shared during onboarding.

Yes, you may cancel your partnership at any time. However, if cancellation occurs within one year of onboarding, applicable cataloging or service charges may be payable.

Payments are disbursed directly to your registered bank account on a monthly cycle.

  • Cycle: 1st to last day of the month
  • Payout Date: 7th of the following month

Product listing is managed by the Earthen Living back-office team to ensure quality and consistency. Once your products are approved, our team creates and publishes your catalog.

You can review and verify listings through your Partner Portal.

You will receive order notifications via email on your registered contact ID. If no action is taken within 24 hours, our team may follow up to ensure timely fulfillment.

You are responsible for packing, shipping, and confirming dispatch through the Partner Portal.

Yes. We implement multiple security measures to detect and prevent fraudulent transactions. Suspicious accounts are regularly monitored and removed, and automated systems help identify high-risk orders.

Yes. Our support team is available to assist you.

Contact: +91-704-718-5168

Yes. Transparency is a core principle at Earthen Living. Your brand name, product details, and company information are clearly displayed on product pages, along with your brand identity.

Yes. Customers can provide feedback on products and services. This plays a critical role in maintaining quality standards, building trust, and improving your brand reputation on the platform.